Kolpin’s commitment to you.
At Kolpin Outdoors, we stand behind every product we make and take care of every one of our customers. It’s a promise Howard Kolpin first made in 1943, and one we continue to uphold to this day.
If your Kolpin® product fails or doesn’t live up to your expectations, please reach out to our technical service team; we will be happy to answer your questions or assist you with necessary repairs or replacements.
customerservice@kolpin.com
1-877-956-5746
Our Warranty does not cover damages caused by improper care, usage, accidents or natural breakdown of materials over extended use and time defined at Kolpin’s discretion.
- Kolpin® products are warranted against defects in materials and workmanship for 1 Year from the date of purchase.
- Kolpin® winches are warranted against defects in materials and workmanship for 5 Years on mechanical components and 3 Years for electrical components from the date of purchase.
- Wear-bars, plow-shoes, winch cables and winch ropes are considered normal wear items and excluded from the warranty.
- For our international customers, you may be responsible for return shipping costs and customs fees in the transport of your goods back to the United States.
***We still answer the phone.
